Banco BPM

Peggior banca con cui mi sono relazionato negli ultimi anni, personale non all altezza per gestire una dinamica di cambiamento digitale degli ultimi anni. Chiamato per un problema relativo a una commissione eccessiva a mio avviso fuori area euro, terminata la telefonata con la dichiarazione di chiusura conto, visto l educazione e la cordialità nel rispondere.

Ci sono delle volte che si incazza quando chiede di aprire la porta per far entrare i disabile.

Atteggiamento di servizio molto scarso, molto discriminante nei confronti degli stranieri

Incompetent employees.

cliente dai tempi di quando era anche in zona sud della città, dove abito, quindi da ragazzino. Ora sono costretto ad andare in centro, senza possibilità di parcheggio, molto scomoda, fantastico il conto online.

Sempre peggio.....

Esperienza mediocre

After calling several times for several days to make an appointment to open an account and deposit international checks, I was never called back. So I decided to show up personally, but for lack of competence they didn't know how to deposit international checks. Therefore, I was told that they were going to give me a call once they would figure out how and what to do with my checks. I guess, after 1 month, they are still trying to figure it out because I haven't received any call back or appointment. I went to UniCredit Banca, they accepted me right away, open an account, deposit the checks, received my money, happy with their service.Anything else? Oh yeah, this happened a week after the opening from the COVID, I thought to find a clean place, but the day I showed up and I was sat to speak to a representative, the boot had many spider webs. I guess this place really lacks of competence and hygiene. It could have been a potential contagious place.