Consorzio Motoscafi Venezia

Found this through a telegraph article but wasn't sure due to lack of reviews. PayPal payment have some comfort. Arrived and found their booth very easily. It's a five minute walk to the pier to get a boat. Only problem was driver didn't drop us off at the hotel, drop off was at a ferry stop a few minutes walk from hotel. I told him the hotel had a water dock but he said no. Wasn't until later I discovered that the taxi could have dropped as directly at the hotel, bit frustrating paying the higher price to not get dropped off at the destination in the booking.Agree everything before getting in the boat

Ottimo servizio sia per puntualità che per gentilezza.

Online booking was straightforward. Received the confirmation email after payment.In the confirmation email was included a diagram with directions to the booth. But the diagram is inaccurate and lacks key information such as the outside street, scale or distance to the booth from exiting customs. The booth on the diagram is in the wrong spot!Our plane was late evening and it was dark in December after 5pm. We went outside, couldn't find the booth, came back in and walked for 5 minutes toward the dock. Luckily I had a sim card that worked in Europe so called the customer service to check and fortunately someone picked up the phone and gave better direction. We finally found the booth, which was in a different spot than on the diagram with a tiny logo.Because of the fog we were told it wasn't safe to travel by boat from the airport. So a taxi was called in to take us from the airport to Venice island. The driver dropped us off near the train station where we had to walk down to the waterside to board our boat. So we only did half of a boat trip to the dock of the hotel even though we paid for a private boat trip from the airport.Pretty frustrating experience. The boat was comfy but it was dark so could not see much of Venice from the canals. The weather is outside of the operator's control but the map/diagram needs to be updated.

Pessimo servizio! Dopo quaranta minuti di ritardo dall’appuntamento già fissato e pagato e varie chiamate non erano ancora arrivati, abbiamo dovuto chiamare un altro taxi

Usually very good, when on time. But this time we had to wait 30 minutes after the reserved time slot. For the return trip they even could/would not offer us a watertaxi. I will look for other solutions also next time.

AAAAAAAAA+++++++++

Service de bateaux taxi très sympa surtout quand on arrive tard le soir à l'aéroport. Facile à trouver si on s'est renseigné avant! Juste un peu cher.