B&B Stay Station

The hostel told me to cancell my reservation which they have confirmed in April telling me that I have enough time to find new accommondation. I find this inappropriate and bad bussines.

Nonostante abbia ricevuto buone recensioni io devo dirne male non è un b&b perché non offre colazione e nemmeno una bottiglia di acqua. VERGOGNA

Great location. Great price. But horrible service and organisation. The owner doesn't stay at the property so ringing the bell downstairs serve no purpose. I had to ring the phone number and was told to wait 10 minutes... 25 minutes passed still no sign, so rung again and said that he forgot. Do not recommend anyone to stay here, if I had known it would be like this, I wouldn't have stayed here. So unprofessional.

NEVER EVER BOOK THIS PLACEWe highly recommend NOT to book this place. We had a confirmed reservation for two nights made 4 days prior our arrival. When we got to the apartment, we found other people already staying there. We called the owner just to find out that no matter our reservation was confirmed, there were no free rooms. Her solution to the problem that SHE made was telling us to book another place for the last minute price (so three or for times higher). After this she HUNG UP on us and ignore further calls. This was not unfair just to us, but also to the people already staying at her place, who we bothered at 9pm with our arrival and who were very frustrated too. We understand this can happen, but what we expected was her help to find another place and as it was her fault, pay the difference, instead we were ignored which only shows how terrible the customer service is, not worth risking it.

I came from UK to Venice. I find this hotel from booking.com. I am totally satisfied with this hotel especially the staff member Jasmin she is very cooperative person. She come outside and help us to park my car. So I gave 5 star rating to this hotel and staff members.

I`m reading bad ratings of this place which I can NOT confirm. My host was friendly, made me a good price and I could pay with card. The room was clean and he even offered me 2 (shared) bathrooms which were clean as well. Of course it`s not a five star hotel but it was all I needed and the location was directly at the train station MESTE and there is a good bar just opposite of the hotel for having breakfast, good Pizza and cafe for really good price. To get to the island, it`s just 10 minutes by train the next station Venice Santa Lucia for low cost ( 1,45€ ). Highlight for me was, that my host even offered me a second key for the next day that I could use even AFTER my check out, so I could store my luggage in his place and access, when ever I want. I go there again.

Posizione ottima, molto vicino alla stazione, con quindi annessi gli inevitabili rumori ;)Camera carina per il prezzo e cmq spaziosaBagno in comuneNiente colazione

Appena entrati siamo subito scappati! Da EVITARE ASSOLUTAMENTE ho solo perso i soldi. esperienza INDIMENTICABILE

The room looked lovely and was comfortable to sleep, the bathrooms are pretty well equipped and also have shampoos. Theres a kitchen with utensils, microwave, dishwasher, washing machine.. Theres also a small balcony. The service was nice, we were nicely greeted and welcomed. For the price the place is great. The only thing is the location which is next to the train station so it's quite loud and disrupting especially for sleeping yet a plus if you want to take a train to venice s. lucia. Very affordable for a one night stay.