Silk Road

Silk Road was one of the nicest hostels I've ever been to - it was very clean and the staff were friendly and helpful. The rooms were light and airy feeling, large with only a few beds, lockers, individual lights and outlets by each one. The breakfast was packaged goods, coffee, yogurt, toast and the like. The biggest drawback of this hostel is that there are only two bathrooms. As it wasn't full when I stayed there and I usually shower at night, this wasn't ever a huge problem (I only ever had to wait for 5 minutes), but I can imagine that it could possibly difficulties in high season when the rooms are packed. Otherwise, I loved falling asleep and waking up to the sound of waves, the room felt very cozy and I thoroughly enjoyed my stay. :)

The best hostel I've ever stayed at hands down. Super clean, great view. Most of all Mali Is the sweetest human being alive. I can not say enough good things about her, she is just wonderful. I'm for sure going to stay again

Really nice double room, cheap for the prices in Milan (130 for a Saturday night), clean, comfy and with breakfast included. Well located, really good quality/price relation. Common areas shared only with a single room.

My biggest complaint is the temperature in the hotel and the rooms. It's uncomfortably cold at night, and the heater is only on between certain times. I slept in leggings, a sweater, scarf, and my benie and was still cold. I mentioned adjusting the thermostat a bit warmer but was a no go. The bed was also not comfortable. Can feel the springs

Good location near train station but not too close which is good. Rented a double private room and it was very clean, airy, with nice balcony in courtyard. Staff is very friendly and extremely helpful. Great room at a great price.

It looks like it used to be good, given the reviews from before covid, but now it's not. Too expensive for what it is. We could've stayed in a proper hotel for the same price. No check-in until 3pm, check out at 10- which is okay but can't show up before to leave your luggage, nor can you leave it on your check out. Facilities old and broken, needs renovation, old uncomfortable beds, unprofessional host. Also misleading photos on hostelworld.

It was a quite nice hostel, I stayed 4 nights in 2018. The price was also affordable for solo travelers. The location is superb and the staff was very friendly and helpful. The kitchen was clean and has very sufficient cutlery for a long stay. The bathrooms are shared. Since Venice is small city, it's really easy to reach all sides of the island from the hostel by walking. If I have chance to go Venice again, I will definitely prefer to stay here. One negative comment that I should say, the bathroom floor was super slippery that I had almost fallen. Maybe the landlord could find a solution for it. Thx for your hospitality!

Overall good, spacious rooms. However we were disappointed by the staff who clearly was in a hurry. She did not turn on the heating system, so we slept in 16 degrees. Horrible.Check in is only between 2 to 3Except that the room was nice, we had a terrace. Bathroom was a bit old/moldy

The hostel owner is rude and impolite.I booked 3 nights stay in hostel, but due to some issue, I arrived on the second day morning.The front door of this hostel is always locked with the door mentioned opening hours from 9-22:00. but she showed up at around 9:20 am, after I called her twice. I did try to inform the hostel via Booking.com but she said didn’t receive it. When I tried to do the check in the second day morning, she talked to me in a very rude way, said need to charge me extra because I was late for check in. I tried to explain to her and showed her the msg I sent to her, but she didn’t want to listen to me.Worse still, she was mad without listening and even said won’t do my check in , don’t wanna provide me the stay and opened the door to ask me out... it doesn’t make any sense and she gave me the worst first impression of Italian people and Venice. As I was with a local friend, he helped me solve the conflict between me and the woman and finally I can check in,, but overall it’s definitely the worst hostel experience I’ve ever had. Please stay away from this hostel if you wanna enjoy your travel in Venice.PS: this is not a well organised hostel, it’s like just a house owned by a woman to rent you a stay, don’t expect anything from here. The heater is not working properly, it's cold during the night. No towel and hair dryer provided. No staff at the front desk.OVERALL !!! NOT*** RECOMMENDED!!!!

The hostess was very accommodating to my schedule for check-in, and provided a map where she highlighted some really good trips to do! Everything was clean and neat, and the place is right next to a water bus station. The best hostel experience I’ve had hands-down, I will be back someday!