VOLOTEA CAGLIARI scopri i nostri voli diretti da e per la Sardegna. Biglietteria On Line, clicca cerca e compra!

Il servizio di preimbarco si paga ma non viene erogato e i passeggeri sono gestiti come bestiame. Perché in altri aeroporti, come Napoli, le cose funzionano a dovere? Un minimo di dignità, per i passeggeri e per la compagnia stessa, non guasterebbe affatto.

Ho modificato la mia recensione, dopo la disavventura avuta all inizio della continuità territoriale, due voli perfetti, addirittura con orario dell arrivo anticipato, personale di bordo molto gentile e preparato. Complimenti

Of all the bad experiences I've had with an airline, Volotea is by far THE WORST.I'm almost impressed at how dreadful they made the experience; I have to make an itemized list on how effing excruciating they are.1) baggage change - I couldn't change my baggage allowance online, and when I got in touch with their customer service via email, they told me several times to use the website. I sent them screenshots of how that wasn't possible, so they finally recommended that I call. During the call, they STILL couldn't upgrade my baggage allowance and then notified me about my cancelled return flight.2) cancellation without notice - they cancelled my flight from Santorini back to Athens without telling me. They said they sent an email, and I searched for all the emails they sent to my Gmail and screenshot it, and it clearly didn't have an email on the day when they said I would've received it nor the subject line. It also wasn't in my spam folder.I asked them to then tell me what other options I had that week, and they said they had no other flights from Santorini back to Athens. Really? Jesus.Then I had to ask them to refund me for that portion, and confirm that it wouldn't affect my departing flight. They said they would do so, and yes, it wouldn't affect my departing flight.3) Athens kiosk not open - there was a very long line at the kiosk, and the workers very rudely told all of us that they wouldn't even talk to us until 1.5 hours before departure. That would have been potentially fine if they were nicer about it, but then ...4) departing flight reservation missing - of course, after all the incompetence and rudeness, I found that my departing flight was indeed affected by my request for a refund.They told me that I had cancelled my entire reservation. No, I protested, not only did I have a log of the name of the representative and time of the call, but I had an email with the revised itinerary for just the departing flight.They disagreed; even with the email and boarding pass, they said they couldn't find my name in the system and I'd need to rebook.Fine; as despicable as they were and abhorrent as it would be to give them more money, I had to be at a wedding in Santorini.After many calls with the airport's concierge and waiting fretfully as the final call at the gate approached, the concierge finally told me they confirmed I had another booking to take to the kiosk.Upon getting back to the incredibly rude Volotea kiosk attendants, they noted they finally found my original reservation.Unbelievable!5) luggage check - after all the hassle with the luggage constraints, upon boarding, they didn't even weigh my luggage. It was all for nothing, and in many ways, the experience was even worse when I tried to play by their rules.6) return flight refund - I still haven't received my return flight refund and it's been over 5 weeks. They said it would take 10 business days.I've never had the displeasure of an experience from product, online customer service, phone support, in person interaction, booking, luggage requirements, scheduling, and overall communication in my life.Everyone at Volotea should be ashamed of themselves and think very hard about what they're putting out into the world--causing stress, upsetting customers, potentially causing much worse experiences.I urge anyone considering booking with Volotea to BOOK WITH ANY OTHER COMPETITOR.

Spožděný let o 3 hodiny, nečekaný přílet na jiné letiště uprostřed noci, občerstvení žádné. Už nikdy s touto aerolinií nepoletím.

Just do not fly with this airline, plenty of hidden fees, very disfunctional website made to confuse and have you paying more. Terrible terrible experience. Never again.

Flug storniert und Geld nicht zurückerstattet. Achtung häufige Betrugsmasche!

Worst airline ever. Stay away.We ve been trying to get our money back since July 2020 for a flight they cancelled themselves and they aren't even replying to our messages.

⚠️⚠️TRES MAUVAISE COMPAGNIE⚠️⚠️

VOLOTEA Website and App full of Software bugs!!!