Clusane due passi dal Lago

On arrival the appartement was dirty, kitchenette greasy. Airco was malfunctioning all week and the photos on Airbnb are not what you get. No garden or balcon, very hot as the sun enters the room. The stairs are long and no elevator present. Only real good thing is the view... i know you can not expect much in summier for this price but asking a cleaning fee while it is not cleaned is a crime in my opinion.