PURE Kids Fashion

Negozio per pochi e con marchi di prestigio, personale molto accogliente in particolare la signora Stefania

Boutique raffinata con personale estremamente gentile e disponibile.Brandlist di alta qualità e di lusso, curata nei minimi dettagli. Anche l’esperienza di acquisto attraverso lo shop on line è stata piacevole, nessun problema ma solo grande professionalità e puntualità

I recently had the worse experience ever in a retail store!Last week I saw an il gufo dress for my daughter on sale size 8, 94.50€. I asked the sales clerk to put it aside for me as I wanted to check out size 10, which they didn’t have any longer, so I went to the il gufo store to see if they had a 10. I didn’t make it back in time to return to the store that day, and il gufo only had a size 10, and I confirmed I needed an 8. I returned to Rome yesterday and went to the store to buy the dress. Fully expecting to pay 94.50€ the sales clerk charged me 140€ and what was once on sale became more than the original price! I questioned the charge and she told me as well as the clerk who originally helped me it was the new fall collection and there were small changes made to the dress. I had already paid with my card and they were insistant it was the new style. I felt like I was in a taxi and forgot to check if the driver had his meter on, which you want to do while in Rome!I left and checked out the web site and il gufo, there is no new model of the dress it was a lie that I knew they were telling me but as a tourist was taken advantage of. The same dress is on sale on their web site 94.50€.I had my Italian relatives call to see if they could credit my account and the manager was extremely rude stating the owner can charge a client whatever she feels. Now, how’s that for customer service!? I feel totally taken advantage of and will call il gufo to let them know the store is selling old merchandise at full price or whatever the owner thinks she can get from you!

Ho avuto modo di acquistare da loro un bellissimo abito a sconto, online. Professionalità e grande cortesia, spedizione puntualissima. Sicuramente acquisterò nuovamente da loro!

Good friendly service selling good brands such as Gucci, Diesel, Moschino, many other fashion brands. I would recommend this store.

Personale preparato e gentile. Vasta scelta di brand. Sconto in cassa alla richiesta.

Fashion al topIn tutto oltre nella scelta anche professionalità e disponibilità del personale....un negozio di alto livello.....merita un bel 10 e lode.In periodo di saldi...ottime occasioni! Abbigliamento, accessori, scarpe....

Bel negozio con articoli belli e originali. Personale gentile e disponibile.

Qualità e disponibilità.Prezzi adeguati al servizio.

Marchi e abiti di livello sì ma non per tutti..... sarebbe gradito un po' di garbo