Mapo Bike Boutique

Friendly & great service

Da evitare, proprietario maleducato.

In Bormio for a tough 7-day tour (450 miles/50,000 ft. Bike case did not show up and I am scrambling to find a rental, shoes helmet, cycle computer. I always ride with powermeter and HR monitor to help me monitor how my repaired aortic valve is functioning. Mapo is the only shop with Garmin power pedals — 1000 USD. I tell the guy to set aside shimano SPD-SL compatible box and my wife would pick up. My wife arrives Friday late Friday afternoon. She sees the SPD box on the counter and grabs it. Clerk says no, that is for display. He reaches up into a cabinet and hands her another box. She gets to our apartment, box says Look keo compatible. Won’t work as I use shims under my cleats and Look won’t accommodate shims.No problem, tour leaves Sunday, I will go Saturday and correct the stores mistake. Show up Saturday for regular store hours. store posted they had decided to close until Monday. So I am out of luck for swap.I leave Sunday for tour without power pedals and my wife goes to the store on Monday to return the wrong pedals the clerk gave her for a refund.NO WAY SAID THE OWNER. WE SHOULD HAVE COME EARLIER. I SHOULD HAVE JUST USED THE PEDALS WITHOUT SHIMS. I SHOULD HAVE SKIPPED MY FIRST DAY AND COME IN MONDAY. HE YELLED, SCREAMED WITHIN SPITTING DISTANCE OF MY WIFE. TOLD HER TO CALL THE POLICE.Brutal service. Never gave us our money back for their mistake.There are several great bike shops in Bormio. All of them were super helpful getting me set up for my tour without my bike case. This guy at Mapo is the opposite of what cycling is all about. Avoid if you can.