Sicily by Car Bolzano

Highly recommendable rental service. The staff was extremely kind and flexible with various delays in our schedule getting to the rental and returning the vehicle at the very end. They explained all the steps thoroughly and were on standby during the return process. Being aware that we were pressed for time to get to our train, they were so kind to offer doing vehicle review and inspection at the train station (giving us a free ride there) and doing a speedy run through so we could make our train. Very hospitable staff and considerate to their international customers. Could not recommend more.

Ottimo rapporto qualità prezzo. Abbiamo noleggiato una 500 cabrio ed è stata una bellissima esperienza. Macchina pulita e gestore dell’autonoleggio gentilissimo. Ci è venuto incontro su ogni richiesta ed esigenza dimostrata, compreso un passaggio alla stazione di Bolzano per il nostro rientro. Consigliatissimo!

It was a very nice experience with Sicily by Car Bolzano. The car they provided was very neat and clean. Very few scratches. It was good vehicle for our trip. It could climb top of mountains very easily. And to mention, Vincent working there was very friendly. He assisted us from the delivery of the vehicle till the ride completion. He helped us in filling the fuel and in fact dropped us back to our stay. Such a nice guy he is. These things make company the customer centric. I would definitely recommend Sicily by Car Bolzano for people to explore beautiful dolomites, the UNESCO heritage.

La persona che ci ha accolti è stata estremamente gentile, solo belle parole per la simpatia e disponibilità. Mi ha pure chiamato il taxi una volta restituita la macchina.Note negative:Difficile trovare la location nonostante il navigatore, non ci sono insegne.Tempi di consegna estremamente lunghi, inoltre la macchina non ha soddisfatto le nostre aspettative. Doveva essere una Peugeot 208 o equivalente, in realtà le altre macchine equivalenti erano sicuramente inferiori alla Peugeto 208. A noi è toccata la Y10, motore per niente potente, abbiamo avuto difficoltà in montagna con tutte le salite. Macchina poco confortevole.Avevamo un buono sconto, non ci è stato chiesto nella mail di presentare il buono in questione, per cui lo sconto ci è stato negato.

Would like to mention that Andrea was really nice and understanding when it came to the car return. I came at a much earlier time to return the car than as scheduled because of a train and he helped to speed the process up so that I could make it. Thank you Andrea! Also want to thank Vincent for helping with the car pick up right before closing time because of a train delay!

vincent was lovely and most helpful throughout the rental process. collection and return was fast and smooth. car was clean and was perfect to drive through the dolomites.as there were no other customers collecting their cars, vincent even gave me a lift to the train station. most grateful for it. a pleasant experience and highly recommended!do note you have to take a lift up to the rental office.

Terrible experience booking a car in France through Sicily by Car. Complaint submitted 9 weeks ago and still no resolution.- Paid for 'meet and greet' service expecting someone to be at the airport. Nobody was waiting, there was a shuttle service phone number that had to be called.- It took more than 20 phone calls to locate the shuttle driver who kept hanging up and didn't speak any English.- The shuttle didn’t have child seats, so we couldn’t all travel in the vehicle. Wife and 2 toddlers had to wait at the airport terminal for 90 minutes before I was able to pick them up.- Paid extra for a larger vehicle class, the only car available had half the boot space, not large enough for our luggage.- Staff were rude and couldn’t communicate in English.- Hire car was dirty inside and out and it smelled of stale beer.- And the cherry on the cake, the car was supplied with 1/3rd in the fuel tank - costing an extra €50.All in, this was my worst experience hiring a car ever.

Andrea was so helpful for us returning our car - he came down to the car with us and when he realized we were late for our train he drove us all the way to the station, giving us recommendations for restaurants in Florence the whole way. Really nice guy and great service!

Prima esperienza nel noleggio a breve termine, e ci siamo trovati molto bene. I dipendenti di Sicily by Car di Bolzano sono delle persona gentili, professionali e disponibili per qualsiasi evenienza, l’auto da noi noleggiata era nuova e in ottime condizioni.Consiglio a chi vuole noleggiare un auto di leggere attentamente prima i TERMINI E CONDIZIONI del noleggio, invece di lasciare recensioni inutili e poco attendibili.

Ask for Vincent! Seriously, any of the negative reviews must've been from before he was there because this man absolutely saved our vacation.The car was in perfect condition and took us through an amazing time though the Dolomites, and when we almost missed the drop off time because of traffic, Vincent stayed half an hour past closing so that we could drop off the car....but that wasn't enough for him apparently.He noticed that we hadn't had the time to fill up the car, and dude literally drove us to the gas station to fill up the car to save us from the extra fees! And he even drove us back to our hotel after!Now it's not really fair to expect him to do all of that every time, but it just goes to show how much this man is dedicated to making sure you're taken care of. Seriously, thank you Vincent!