Ergife Palace Hotel & Conference Center

If you love waking up in a pool of your own sweat, then this is the place for you.The hotel lobby is lavish and stylish but the actual rooms leave a lot to be desired. The aircon may as well have been an asthmatic blowing at you through a straw.Aside from that the pool and gym set up is quite good. But the rooms need a lot of work.

The Ergife is a very big hotel, lots of space with a beautiful swimming pool. It’s starting to date a little and the bar/restaurant staff are not as attentive as we’d hoped for. Great for large travelling groups/tour groups. I must say the Aperol Spritz at the pool bar is perfect!

Ci sono molte criticità.Abbiamo prenotato con notevole anticipo e la camera era scritto che era disponibile per le 12, in realtà ci è stata consegnata per le 15. Non solo una prima volta ci sono state date le chiavi di una camera occupata poi naturalmente a seguito di comunicazione alla reception c'è stata data la camera giusta.Il primo giorno siamo andati a cena a buffet. Siamo arrivati alle 20,30. Erano rimaste soltanto polpette al sugo e melanzane oltre tanti dolci. Dopo quasi mezz'ora sono arrivati fagioli in umido e riso lesso........È un 4 stelle !!!!!!.Poi siamo andati al ristorante. La cucina è buona e il servizio ottimo, però cambiano il menù ogni mese.......quindi siamo dovuti poi uscire obbligatoriamente.La cosa più strana, mai capitata, pur avendo girato il mondo è accaduta l'ultimo giorno.Alle 8,45 hanno bussato alla porta per comunicare che era previsto per quel giorno il check out.........Nelle notizie il check out era previsto per le 11.Sicuramente la struttura è molto bella con belle sale per riunioni, ma la reception assolutamente inadeguata e i servizi non in linea con la categoria della struttura

I would it give 0 starts.We had the worse experience at this hotel. The rudeness of the receptionist and the lack of AC in our rooms made our stay as hell. We arrived at the hotel on July 21, 2023, and received two rooms in which the AC was not working. I waited about half an hour to call reception because I was under the impression that it was my body temperature, then my kids started complaining about the heat. I tried to call, but the phone did not work. I went to the reception and spoke with one of the receptionists, who told me they were calling the AC technician. I went to my room and waited about an hour until I returned to the reception.The receptionist's attitude was careless and rude ( I do not remember his name, but he is from Venezuela because he said to another guest), and he did not care that I had a son with a chronic condition. I sat in the reception area for a long time, observing their performance with other guests with the same issue. I was furious and demanded to call my travel guide to her room because I wanted to move to another hotel with AC. The security was super nice, I explained the situation, and he understood; apparently, it was a call to remove me from the reception area.BTW, I looked online for hotels with AC in the area, and to my surprise, the first on the list was the Ergife Palace Hotel & Conference Center" I told the guy that this was a false advertisement.Finally

-First of all the pool is amazing and the people who works at the bar are helpful and kind.-The rooms has nothing but bed and small desk; there is no iron, no kettle, no slippers.-The room service are not helpful and some of them don’t speak English and some barely speak English. I have asked the lady to give me slippers she said ask the reception, the reception said your room is not premium.-The room needs renovation and they weren’t clean well.- The breakfast was horrible. The main dishes were not fresh(powdered eggs) and the drinks too.- we visited Rome the end of July and it was very hot. The hotel is not fully Air conditioned and the room was very very hot.Not all receptionist are helpful some barely speak English or let say most of them.The restaurant room service don’t response all days.Finally the hotel is full of visitors and has 7th floors and only one elevator the other one was out of order and it for people and luggage.

L' hotel è anche molto carino. Grande, con dei grandi spazi verdi e una bellissima area bar/piscina per fare colazione. Però io ho la mia idea: si può guadagnare su tutto e sono ben disposto a spendere di più per caffè , cornetti , bombe, bevande ,panini , cocktail e chi più ne ha più ne metta , visto il bel posto dove mi trovo...ma non riesco a sopportare di pagare 2 euro una bottiglietta piccola di acqua. È più forte di me...ti voglio dare 2 3 o più euro per tutto quello che vuoi, ma non 2 euro per l' acqua.

The only thing nice about this hotel is the pool, which is gorgeous. Service was terrible because there were only two poor receptionists trying to sort out all the issues of 50+ people on a tour. Room keys kept not working multiple times for multiple guests. There were only two elevators running for 6+ floors. Rug in the room itself was really dirty and all ripped up. Breakfast was terrible with fake eggs for scrambled eggs and sad water covered bacon - only thing really edible was the bread and pastries, even the fruit was solid as a rock.

If you wish to book a hotel room in Rome, NEVER choose the Ergife Palace Hotel. Ostensibly a four star hotel, its conference rooms have AC that barely works, its Reception has unhelpful and indifferent staff and WORST OF ALL, two residents of the hotel broke into my room at 4 am last night. They did this by breaking the door, which must have been easy to break (another point against Ergife Palace Hotel). Then I screamed for help and called the Reception. Characteristically, they dilly dallied and didn't come right away. After all, why should they care? They took so long that I had to call the police. The police came and caught them. But they were let off soon after. What difference does it make to such a callous hotel staff if a young lady is assaulted by another resident of their hotel? They made their money, shrugged off my pleas for action by saying It is over. Move on!" Yes please move on. And out of such a rotten hotel. Don't stay here if you want service or safety!"

Hotel enorme con possibilità di parcheggiare in un garage della struttura a pagamento. Però si trova anche parcheggio nelle vicinanze gratuitamente. L'hotel è fornito di una piscina molto grande e di una sala colazione pulita e ben tenuta. La colazione presenta un esposizione molto varia di scelta. Il cibo è di media qualità. La camera che mi è stata data era ampia e pulita con vista sulla piscina. Era fornita di un divano interno e di una bella scrivania, il letto comodo ed il bagno comprendeva anche una vasca oltre la doccia. Consigliato.

The service of the hotel was very poor, the front desk staff was very indifferent and would keep the guests waiting for a long time, the first day I arrived because I didn't succeed in reserving a room online because the credit card didn't swipe on their side, but I check with my bank which was working. Waited for an hour at the front desk and finally forced us to find another hotel.The second stay, the hotel happened at 4:00 am, 190cm+ Europeans broke into my room, the door was damaged. I shout to them and they run away. I call the front desk and police.The hotel found the two initiators, but did not give me positive feedback. Knowledge changed the room, still on the same floor, and the light in the toilet was broken. With things like this happening I don't know how they can ensure my safety.