Autonoleggio Rent4U - Stazione Termini

So I lost my wallet on the Eve of flying from the UK. The rental company I had booked a car with refused to lend me the car without my licence. Despite having a picture of my licence.After manically running around the airport trying to find options. Rent4U saved the holiday by allowing us to hire a car without my driving licence card.It wasn’t the cheapest rental in the world but compromises had to be made as it’s my fault I lost my wallet.They were calm and professional, we returned the car clean and tidy and got the full deposit back.

I still have not received my deposit almost 3 weeks after I returned the vehicle. No one was responding to the whatsapp and email

Worst experience by far from all car renters I tried. We brought back the car above the F and they still charged us 60 euros... They are thief and don't forget to get there two hours before your reservation cause it takes at least 2 hours for all the non sense they are going to freeze on your credit card.

Noleggio veloce ed efficiente, per me un ottimo rapporto qualità/prezzo!

Tuvimos una muy mala experiencia al alquilar coche con esta compañía. La señora que nos atendió tardó una hora en realizar las gestiones y fue antipática, poco veraz y muy confusa dando la información . Éramos cinco personas viajando y cogiamos el coche para un día. En su página te dan a elegir entre dos coches de una misma categoría o grupo (seat y hyundai), por lo que elegimos el que nos parecía algo más grande y con cinco puertas y después nos dan el otro aduciendo que están en su derecho porque son del mismo grupo y que habiamos elegido un tres puertas, cosa incierta puesto que en el voucher ponia que habiamos elegido el hyundai de 5 puertas. Todo esto nos lo dice a voces y de muy malas maneras. También nos dijo, una vez hecho el seguro, que no podiamos hacer seguro de lunas y ruedas, lo que considerando el estado de las carreteras en Roma es arriesgado no hacer. Cuando nos dan el coche, estaba lleno de golpes y arañazos, por lo que estuvimos un buen rato asegurándonos de registrarlos para que no hubiese problemas despues. Uno de los tapacubos estaba enganchado con un alambre y habia que irlo apretando cada cierto tiempo. El coche es cinco plazas, pero solo tiene 4 cinturones se seguridad (según ellos no pasa nada porque no es obligatorio el uso de cinturones detrás, pero si te preocupa la seguridad sí que es importante). En fin, un desastre tanto la atención y la información que te dan, como el estado de los coches. No recomiendo alquilar con esta agencia

NO ALQUILEIS AQUI!! Alquilamos para un dia pagando seguro a todo riesgo, que doblaba el precio, no le hicimos ni un arañazo y despues de 4 meses nos cobran 50€ sin ninguna explicacion. Sin contar que el coche ni lo habian limpiado por dentro y las 4 ruedas estaban bajas de presion. Unos estafadores.DON'T RENT HERE!! We rented for a day paying all inclusive insurance, it cost double because that. We dindn't damage the vehicle and 4 months later they charge 50€ without any explanation. A part, they gave us the car dirty and no pressure tires. Scammers

The woman who helped me at the desk in Rome's Termini station was very nice and helpful. She told me that if I returned my car before the prearranged date that I would be reimbursed for the unused time.This apparently is NOT true and I was charged the full amount, but only used the car for half of the time.Compared to other companies Rent4U is expensive, and the insurance policy options are confusing. The woman working at the desk advised me against a full coverage policy saying it is just too expensive and to just be optimistic" that nothing would happen.To return the car to the garage there is no one working for the company on site

I rented a car from 26th October to 28th October and when I handed over the car, they told me that I scratched the car, after a short contradiction they looked in the car’s papers and saw that the car was already scratched by another client, before we rented it. When I made the reservation they told me that I will receive my deposit when I will bring the car back to them, when I handed over the car, they told that I will receive the money on my card in 5-6 working days. That working days passed over now, I had tried calling them but the operator with whom i talked told me that I need to sent an email. I sent a email, and they responded that I have to send the email to another account, an so on.Later Edit... the time passed by and i never get my deposit back! Funny story:))

Assolutamente perfetto, cercavo un auto per svolgere delle mansioni aziendali, mi è arrivata una polo bianca in condizioni ottimali proprio come avevo richiesto. Consumi irrisori e tanta comodità. Consiglio assolutamente

La Rent4u mi ha salvato la mia vacanza/ritorno a Roma.E' stata l'unica azienda di car sharing a voler accettare la mia carta prepagata Revolut.L'auto da ma affittata era praticamente nuova, una smart quattro posti con consumi davvero irrisori.Ringrazio il personale di stazione Termini.L'unica nota negativa nel caso si usa una carta prepagata e' il dover pagare non pochi soldi di caparra i quali vengono sbloccati con un po' di fatica.Caldamente consigliato.