Italyrent - Sede Roma Termini

aeroport rome , pas de problème . par contre nous avions réservé le retour la veille de notre départ et la navette n'est jamais passée nous chercher ! un taxi prit en urgence après plus de 30 min d'attente nous a sauvé ...

Des grands voleurs nous ont fait payer deux fois l’assurance sinon on ne pouvais avoir le véhicule !

When we arrived to pick up our vehicle, Damiano's coworker said that our car had a technical issue and that we couldn't drive it. This was not communicated to us before we arrived. They tried to offer us a manual transmission vehicle in replace of the automatic that we had paid for, then found an automatic transmission vehicle as a replacement but charged us an extra 19 Euro a day on top of our original agreement. This delayed our pickup about two hours. We were also required to sign a contract separate from our Turo contract, as well as put a credit card on file. Also, we paid for the prepaid fuel extra" and Damiano charged my credit card anyways when we returned it without being filled up. Finally

beware of this company! this company is criminal and steals money for bail and no longer pays it. rented a car in July and had to pay two deposits.500€ and 100€ for 3 Days Fiat 500. both were never paid back! We explicitly warn all tourists of these thieves

Ottimo servizio - Accoglienza supelativa

Autos muy malos y viejos, alquilamos por unos días para ir a Toscana, y al volver nos dijeron que estaba rayado y nos cobraron como 500 euros de multa, el seguro no incluye nada, un desastre, no lo volvería a elegir nunca más..aprendí que mejor pagar un poco más pero que no te estafen.

Never go with this company,it is scam. Be carefull,you can buy the tickets to the train to rome next to this shop" at the right side at agenzia 365."

Please dont Rent with this Company. You will Not get your money Back. They told me there should be a Penalty But they Could Never Send evidence and did not respond Mails or calls! Big Fake!!!

Please beware! I did not read these reviews before hand and had the exact same experience. They rented me a car that was riddled with damage. When I returned the car, they kept $200 and claimed that a small smudge on the side of the car was new. They are the lowest cost for a reason, they will get their money out of you one way or another. I'm reporting this company to other sites, it's simply not fair to treat unsuspecting travelers like this. Also - they are super sweet while renting you the car. It's on the return that they will make the switch. I was dealing with Jessica at the Rome airport and I could almost sense that she knew this was a scam and that there was nothing I could do about it.Please stick with trustworthy organizations.

Absolute rip off, gave the car back, they kept 700 euro deposit, then charged my credit card a further 300 euro. Saying there was a scratch. The car was dented all over, we have the before pictures thank heavens, and will be getting it back through our bank. Do not use, if you have to, take pictures inside and out comprehensively.