Military AutoSource (MAS) Vicenza Off Base

Recently bought a new Audi at this location and was very happy with my experience. The MAS staff made my car buying experience as easy as possible and I received a good deal of savings in buying my car through them. If you're looking at using MAS I highly suggest visiting this office, ask for Dorota!

Friend gave me Eddie's information. Even though I was not in Italy, he still reached out and helped me make a deal. Overall, very communicative, helpful, resourceful, and helped me find the vehicle I wanted in an era/climate where discounts are rare and hard to find.

Overall, a great experience with my sales representative Eddie. Never pressured, never uncomfortable, and never out of options. The man has a lot of experience and it shows. Unfortunately for reasons of my own matter, I wasn’t able to purchase. But nevertheless, if I was able to buy from someone, Eddie is my guy.

Eddie was very thorough with explaining all the features of the car we bought. He made the whole process extremely easy for us even on the financial side. A very kind gentleman we truly appreciated his professionalism. We are looking forward to getting our new car!

Dear Eddie,I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during my recent visit to MAS Vicenza. Your expertise, professionalism, and patience made the car-buying process a pleasure.From the moment I walked through the door, you made me feel comfortable and welcome. Your thorough knowledge of the vehicles and their features helped me make an informed decision, and your willingness to answer all of my questions made me feel valued as a customer.Your commitment to excellence was evident throughout the entire process, from our initial conversation to the moment I drove off the lot in my new car. I truly appreciate all that you did to ensure my complete satisfaction, and I cannot thank you enough.In an industry that can sometimes be overwhelming and stressful, you are a shining example of what it means to provide outstanding customer service.It can be very confusing purchasing a vehicle overseas. Eddie was extremely flexible and answered every question I had. It could be tough purchasing a vehicle for military members overseas. It was a pleasure working with you, and I will certainly recommend Eddie and MAS Vicenza to any service member and their family in the market for a new vehicle.Thank you again for your exceptional service and for making my car-buyingexperience such a positive one.Best regards,Michael & Shannon

Excellent service from MAS Vicenza. Great communication all along the way. Great vehicle at a great price. The savings are huge and a smooth transition all along the way. Highly recommended. Will do business with them again.Dorota did an excellent job of explaining options, communicating through every step, and making sure we were taken care of. Very friendly and made us feel very welcome. Never felt pressured and was a very nice car buying experience.

Dorota was very patient and helpful with the entire process. I was unable to purchase my initial desired vehicles, because their delivery dates exceeded my time I could wait to purchase a vehicle (recent arrival to Italy without transportation.) She walked me through what was immediately available, and assisted with the entire combined Italian/military registration process. Good price on the vehicle as well, including 10 year/100,000 mile additional warranty with only $50 deductible.

Dorota took the time out not only to explain but to find the lowest financing possible and the vehicle I wanted. The entire experience was made simple because of her. I would recommend anyone in the market for a vehicle to see her for a remarkable experience.

Dorota exceptional customer service helped me with my purchase of my Audi Q3 from MAS. She even provided weekly updates on my vehicle delivery. Jude from MAS Naples outstanding service, he delivered my vehicle and even installed my license plate and accessories to ensure no damage were made to my car. Thank you so much MAS staff and their phenomenal customer service. Highly Recommended. From a Legit purchaser lol.

This is my 4th vehicle I've purchased from MAS and its always a pleasure doing business with them. The local Vicenza team at MAS (Eddie specifically) are great and they do t push you to this car or that. They simply work to out you in whatever car you want. Truly is the simplest car buying experience we've ever had.